Leisure Internet Usage and Individual Work Performance in Freight Forwarding: The Moderating role of Artificial Intelligence Attitudes
Arda Toygar, Mahmut Mollaoglu, Emre Ipekci
article (Uluslararası, Hakemli) | Yazar(lar): Arda Toygar, Mahmut Mollaoglu, Emre Ipekci | Yıl: 2026 | Dergi/Kurum: JOURNAL OF ETA MARITIME SCIENCE | İndeks: WOS.ESCI | DOI: 10.4274/jems.2026.64624 | Anahtar Kelimeler: Leisure internet use, artificial intelligence attitudes, individual work performance, moderation anal
The study evaluated the effect of leisure internet use on individual work performance and the possible moderating role of attitudes toward artificial intelligence in this relationship. Responses from 206 freight forwarders were analyzed using the PROCESS macro (v.5.0) to implement the JohnsonNeyman (JN) approach for probing regions of significance. Findings indicated that, while was an initial direct negative effect of leisure internet usage on individual work performance, the moderation analysis showed a statistically significant positive interaction between leisure internet usage and attitudes toward artificial intelligence. The negative effect of leisure internet usage on individual work performance diminished as attitudes toward artificial intelligence increased. The JN analysis revealed a critical point in artificial intelligence attitudes (6.02 on a 10-point scale), beyond which leisure internet usage no longer had a statistically significant negative effect on individual work performance. To protect productivity, organizations should develop strategies that foster a more positive technological orientation toward AI among employees, shifting the focus away from merely restrictive internet policies. The boundary condition of these specific findings is defined by the sample of freight forwarders, requiring caution when generalizing to the broader industrial context.